Welcome to HarborCloud, Inc. Customer Service!

Support is open on regular business days from 6:00 a.m. to 6:00 p.m. (PST) to answer calls, emails, and respond to trouble tickets created here. Emergency support is also available after-hours and on holidays on an on-call basis by either submitting a trouble ticket here or calling 877-294-2909 (option 4). If you call after hours, you must leave a message in order for support personnel to be dispatched.

 

HarborCloud, Inc.

Greg Wyant Apr 15 Announcements

Service Will Not Be Available During the Following Periods:

  1. Friday April 18, 10:00 PM EDT to Saturday April 19, 2:00 AM EDT
  2. Saturday April 19, 10:00 PM EDT to Sunday April 20, 2:00 AM EDT

Please be advised that HarborCloud.com will be performing scheduled maintenance during the above time period that we have been postponing during tax season. This is an extensive service outage on Friday to perform Windows updates, Firmware updates on hardware, and various server updates need to be completed. On Saturday, April 19th we will be performing hardware upgrades.

HarborCloud.com will not be available during these periods. We don’t expect the outage to take the entire window so please check here for status updates if the system is available sooner.

Please plan accordingly. We apologize for any inconvenience to you and your business.