"Password incorrect" when trying to use Gmail in QuickBooks

You've correctly set up your Gmail inside of your QuickBooks company file, but whenever you try to email forms, you receive an error message stating the password you entered is incorrect.

This "password incorrect" error is a Google security measure to help protect your Google account against suspicious activity. Since QuickBooks is located on HarborCloud's servers, Google notices both that there is a third-party application (i.e., QuickBooks) trying to use your Gmail and that this application is located on a different device than what you usually use. Due to both these factors, Google thus does not allow your Gmail password to work in QuickBooks in HarborCloud without additional authorization. 

To resolve, we just need to configure the Google account to allow QuickBooks in HarborCloud to use your Gmail account to send out emails. Below are instructions modified from Google's own support article on this issue: https://support.google.com/accounts/answer/6009563.

Step 1: Allow less secure apps to access your Gmail

  1. Sign into your Google account at https://accounts.google.com/
  2. Under the Signing in section, click on the Access for less secure apps option
  3. Choose to Turn on access for less secure apps

Step 2: Allow access Gmail from a new device

  1. Go to https://g.co/allowaccess
  2. Click on Continue to allow access to your Google account

After making the above changes, you should now be able to use Gmail from within QuickBooks in HarborCloud.

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