Why can't I install QuickBooks updates?

Intuit rolls out updates for QuickBooks periodically. When they've released a new update, you may run into a prompt to install the QuickBooks R_ product update after launching QuickBooks before we have taken care of the update ourselves.

R7_Update.png

Because we need to install these updates on the servers, you won't be able to take care of the installation yourself. Even if you click Install Now, you won't be able to get very far since you'll be prompted to enter server administrator credentials.

Thus, when prompted to run the latest QuickBooks update, just submit a ticket and we'll try to get it taken care of for you shortly. In the meantime, just click Install Later to access your application.

If you have any questions, feel free to contact us. Thanks!

 

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